Be the guest hosts love to welcome.
Your host uses CrediGuest to make check-in smooth and stays fair, for both sides. Here is exactly what that means for you.
CrediGuest Score
Received a pre-check-in link? It takes five minutes.
Share your ID securely
Upload your ID in seconds, the same standard hotels have used for decades, minus the queue at reception. Your host reviews it before your stay.
Complete any access forms & sign the T&Cs
Complete any necessary pre-check-in forms for the property and sign any relevant house rules or T&Cs.
Confirm your damage protection
Depending on the property, you may have the option of either a refundable security deposit hold (plus a small service fee) or a smaller non-refundable damage waiver fee set by your host.
Done once, remembered next time: your verified profile follows you to any CrediGuest stay, making every future check-in faster.
Your money, handled fairly.
Security deposits are holds, not charges
With the exception of a small verification fee (R47 in South Africa, $2.50 equivalent elsewhere), money is only captured if your host lodges a documented damage claim, and you see every item of it. If not, the hold is released automatically after your stay.
You always get a say
If a claim is lodged, you have a 72-hour window to review it, and if you disagree with any of the reported items, you can dispute them with your own evidence, before anything is charged.
Your data is protected
Your ID is used to confirm who is staying and to build your guest record. Payment details are stored by Stripe, a global payments provider; CrediGuest never sees your card number.
Reviews are about behaviour, not revenge
Host reviews are structured, tied to verified stays, and moderated. One bad-faith review can't sink you, and great stays build a score that works in your favour.
Good guests get recognised.
A credible guest is respectful, communicative, and leaves the place like they found it. Your score grows with every verified, incident-free stay, unlocking smoother check-ins and hosts who compete to welcome you back. It is built only from host reviews of your completed CrediGuest stays: it is not a credit or background check, new guests start without a score rather than a low one, and you can request your full record at any time.
Are you a host?
Give your guests this experience and protect every booking while you do it. Set up takes minutes, and we're here if you need a hand.
Protect My Property